Dr. Robin Ackerman

Dr. Robin Ackerman, owner and founder of Balance Family Chiropractic, attended Loyola University in Chicago and then received her doctorate in Chiropractic from Palmer College of Chiropractic in 2000.  She worked as an associate at Ginsberg Chiropractic in Geneva for three years before opening Balance Family Chiropractic in 2003.
Dr. Ackerman, one of only a handful of pediatric specialists in the nation, received her diplomate in Chiropractic Pediatrics in 2005 after three years of postgraduate studies.  She enjoys working with newborns through adults, caring for many families.
She regularly lectures to numerous groups and organizations on topics such as autism, asthma & allergies, ADD/ADHD, hormone balance & infertility, ear infections, fibromyalgia and trigger point therapy.
Dr. Ackerman decided at the age of 15 to become a chiropractor after talking with her uncle, Dr. Steve.  She had been suffering from excruciating headaches following a car accident and Dr. Steve explained how chiropractic could help.  After just a few adjustments she was in awe at the feeling of relief from her headaches.  Dr. Ackerman is now blessed to be able to help other adults and children that may have the same ailments.
Dr. Ackerman is married to her husband Scott and is a mother of two sons, an active 15 year old named Gabriel and a fun-loving 4 year old named Julian.  In her free time she enjoys exercising, healthy cooking, travelling, church activities, and spending time with her family.

Dr. Nicole Pawola, Chiropractor (formally Dr. Nicole Hybl)

Dr. Nicole Pawola is a graduate of Palmer College of Chiropractic. Prior to that, she attended the University of Illinois in Urbana-Champaign where she studied Molecular and Cellular Biology. While attending U of I, she was very involved with a wide variety of charities, one of them being the Make A Wish foundation where she helped raise $25,000 for children in need. When she wasn’t studying or volunteering, she was an active member on the club tennis team!
Dr. Pawola decided to become a chiropractor during her time at U of I after she had a major fall on ice and suffered from severe back pain. The chiropractor she received treatment from not only helped her recover, but also helped her discover that the headaches she experienced daily for the majority of her life were abnormal. After this encounter, Dr. Pawola realized that she wanted to spend the rest of her life helping others the way her chiropractor helped her! 

When she is not with patients, she enjoys baking, DIY activities in and around the house and spending time with her husband Jimmy and their two dogs.


Cyndi Melone, Chiropractic Assistant

Cyndi has worked for Balance Family Chiropractic for over 10 years. She has a passion for marketing and meeting new people both inside and outside of the office. She loves to educate the community about Chiropractic care. Cyndi learned at a young age how important it is to keep her spine healthy. She was suffering from migraines and muscle spasms in her back for most of her life. Chiropractic adjustments were the only thing that helped her combat her pain and get her life back to normal. “The Doctors at Balance Family Chiropractic changed my view on life. I am very thankful and happy to help change the lives of others for the better!”

Dawn Jastrzebski, Billing Coordinator  

Dawn worked in the health insurance industry for 20 years prior to staying home to care for her children. She brings a high level of customer service and project management skills to her position of billing coordinator. Prior to returning to the workforce in 2011, she was a very active volunteer and PTO president at Bartlett Elementary School, where her children attended. Her first introduction to chiropractic care was as a teenager after an automobile accident. More recently, she sought care at Balance Family Chiropractic for her teenage son who struggles with back and neck pain due to a medical condition. She is happy to share the benefits of chiropractic care with others looking for relief from a variety of conditions. Dawn has lived in Bartlett since 1995 and considers herself luck to spend her free time with her husband Joe; and, their children Sara (college student at University of Missouri) and Tommy (student at South Elgin High School).

Cassie Wolfe, Chiropractic Assistant  

Cassie was introduced to the chiropractic world at the young age of 13. She immediately felt relief as she regularly suffered from back pain, allergies and migraines. After experiencing the benefits of care for herself, she wanted to spread the word and help others discover chiropractic as well. She was hired at that very same office that she started as a patient in and worked as a chiropractic assistant/practice representative for over 7 years. She is very excited to spread her knowledge and continue to grow at Balance Family Chiropractic. Aside from helping others heal and feel their best, Cassie enjoys camping, fishing and hiking.

Krissi Gabriel, Chiropractic Assistant 

Krissi was introduced to chiropractic care in her home town of Seattle. She began seeing a chiropractor because she was suffering from sciatic pain that was affecting her ability to walk. She started working in the customer service industry as a flight attendant for about 10 years. When she felt she needed a change, she moved to direct sales, and is now happily at Balance Family Chiropractic. She loves the benefits of chiropractic care and enjoys teaching others how chiropractic care can help change their lives for the better! When she’s not working at events as an office representative, she enjoys traveling and spending time with her husband and two children.